Your Phone Rings When Google Trusts You
We get new five-star reviews onto your Google Business Profile from real customers. We respond to every review in an owner’s voice. We catch fake attacks before they cost you business.
You run a service business. Your phone rings when people on Google trust what they see. That’s the whole job.
We do three things, every month, on a measurable schedule. We get new five-star reviews onto your Google Business Profile from real customers who already love you. We respond to every new review in a voice that sounds like an owner, not a chatbot. We catch the fake one-star attacks before they cost you a week of phone calls.
That’s it. No “brand strategy.” No “SEO content packages.” No bundled software fees. Three deliverables that move the only number that matters: how many people call you next month.
What you actually get
Each month, on the first of the month:
- A real review velocity. Most DFW service businesses sit at one to three new reviews per quarter. After 60 days with us, the floor is six to twelve per month, every month. From actual customers. With photos when we can get them.
- Every review answered. Positive ones get a warm, specific reply. Negative ones get a calm, public counter-statement. It calls out what’s accurate, what’s not, what we’re going to do about it. The next thirty people reading your profile are the audience. Not the angry reviewer.
- A monthly Growth Gap report. A two-page PDF. Where your star average is. What it was last month. What your top three competitors are doing. What we changed. What we’re doing next.
- Fast response to attacks. When a competitor or a crank fires a bomb of fake one-star reviews, the recovery window is the first 72 hours. We see it inside a day. We flag it, respond to it, route real-customer review velocity to bury it. Three Dallas-Fort Worth shops have been through that drill with us. They all kept their busy season.
What we don’t do
- No review buying. Not from Fiverr, not from your cousin, not from a “review network.” It’s against Google’s policy. It gets your profile suspended. We’ve watched it happen to other shops. We won’t take you there.
- No review gating. No “rate us five stars here, but if you’d give us less please tell us in private” trick. Google’s policy explicitly forbids it. The shops that get caught lose every review they collected the gated way.
- No Yelp games. Yelp’s filter is a black box. The only winning move is to stop pouring money into it. We move your customer flow to Google, where the algorithm is at least public and the reviews stick.
- No vague “brand awareness” deliverables. Every line item is something you can count.
Who this is for
You probably fit if:
- You run a residential trades business in the DFW metro. HVAC, plumbing, electrical, auto repair, roofing, garage doors, lawncare, similar.
- You’re owner-operated. Not PE-backed, not a national franchise, not a multi-state roll-up.
- You’re between $500K and $5M in annual revenue.
- You know your current Google star average is costing you calls, but the work to fix it keeps falling to the bottom of the list.
You probably don’t fit if:
- You’re an e-commerce brand with no local service component.
- You don’t take inbound calls.
- You sell to other businesses on long contract cycles where Google reviews aren’t the buying signal.
How we charge
The same way we charge for everything else. A $149 monthly floor plus 15% of measured recovered revenue. No setup fee. No onboarding fee. Month-to-month.
“Recovered revenue” means the new business your reviews actually produced. We measure it against a 90-day baseline of what your shop was doing before we showed up. If your baseline was 40 calls a month from Google and you’re now at 60, the 20 extra calls are recovered. We take 15% of the booked revenue from those calls. You see the ledger. You verify the numbers. You own the data.
If we don’t move the needle in 90 days, you get the floor back. The deliverables, the ops map, the response templates, the report archive, all of it stays with you.
How to start
The entry point is the $100 audit. Thirty-minute intake call. Live-drawn map of where reviews leak in your current operation. A 4-6 page PDF deliverable inside 48 hours. The audit fee credits in full toward your first month if you engage.
Frequently asked questions
Will Google remove a fake one-star review for me? Sometimes. The flag-it-and-wait path works less than half the time in our experience. The reliable path is a three-vector response. A public reply that names the review as fake. A flag through the Google tool with a specific policy citation. Concurrent new review velocity from real customers. We handle all three.
What happens to my old reviews? Nothing. We don’t touch them. Google won’t either. We work forward.
Do you do Facebook reviews? Nextdoor? Angi? We watch them. We respond to them when they matter. We don’t try to grow them. Google reviews drive 80% of the buying decision for DFW service work, so that’s where we put the weight.
Can I see a sample monthly report? Yes. Ask in the audit and we’ll bring one to the call.
Let's talk about your business
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